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Welcome to BookSling

Customer Service

  • Shipping & Delivery

    Our packages are sent out via a courier (usually Yodel or Hermes)  Postage is a fixed £9.95.  Our products are dispatched in 1-3 days and delivery is usually within 2 days of dipatch

  • Privacy & Security

    Your personal details are stored securely on our site.  We use paypal as a payment option so no bank details are ever stored on our website

  • Returns & Replacements

    Return or exchange an item - our 100% money back guarantee

    • If you are not completely satisfied with your purchase, simply return the item to us inits original condition within 14 days of receipt.
    • Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
    • Please note:
      1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
      2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
      3. The cost of returning the item to us is your responsibility.
      4. Delivery charges are only refundable where goods are faulty and a refund is made.
    • We recommend that customers return goods for refund or exchange using Parcel2Go.com
    • Parcel2Go.com is a reputable online parcel delivery company offering a wide range of UK and international courier services including DHL, Parcelforce Worldwide and City Link. In addition, Parcel2Go.com is the only parcel delivery website in the UK to offer FedEx’s first class services.
    • Parcel2Go.com offers low cost discounted courier rates.
    • With Parcel2Go.com, online parcel tracking means the progress of a consignment can be checked at every stage of transit.
    • For your protection, Parcel2Go.com offers FREE £50.00 compensation cover for loss or damage.
  • Ordering

    Orders are processed in 1-3 days.  We will contact you directly via email or phone if there are any problems with your order

  • Payment, Pricing & Promotions

    Payment on this website is through Paypal.  No bank card details are stored on our website.  Promotions are subject to change and may be withdrawn at any point

  • Viewing Orders

    After you have placed your order you can view and track the status of your order by signing into your account at the top right of the website